Facing action from the Bureau of Indian Standards (BIS) regarding the distribution of non-compliant products, Amazon India announced on Sunday that it is taking steps to ensure a safe product selection for its customers.
“We require sellers of all products to comply with applicable laws, regulations, and Amazon policies. We ensure our selection meets industry-accepted standards, and we develop innovative tools to prevent unsafe products from being listed. We take actions to maintain a safe selection for our customers, including removing non-compliant products, and outreach to sellers, manufacturers, and government agencies for additional information, when appropriate,” Amazon India stated.
The BIS, India’s top product certification agency, has conducted search and seizure operations at several warehouse locations of major e-commerce platforms, including Amazon and Flipkart.
The Consumer Affairs Ministry reported that to curb the distribution of non-compliant products through e-commerce, the BIS carried out search and seizure operations in cities such as Lucknow, Gurugram, and Delhi. The raid on March 7 at an Amazon warehouse in Lucknow resulted in the seizure of 215 toys and 24 hand blenders, all lacking mandatory BIS certification, the government said.
Earlier, a February 2025 operation at an Amazon warehouse in Gurugram led to the seizure of 58 aluminum foils, 34 metallic water bottles, 25 toys, 20 hand blenders, 7 PVC cables, two food mixers, and one speaker – all found to be non-certified, according to the ministry’s statement.
Similarly, in a raid at a Flipkart warehouse in Gurugram, operated by Instakart Services Pvt Ltd, the BIS seized 534 stainless steel bottles (vacuum insulated), 134 toys, and 41 uncertified speakers. The ministry stated, “BIS’s investigations into multiple violations on both Amazon and Flipkart traced non-certified products back to Techvision International Pvt Ltd.”
Following this lead, BIS conducted raids at two Techvision International facilities in Delhi, uncovering approximately 7,000 electric water heaters, 4,000 electric food mixers, 95 electric room heaters, and 40 gas stoves without BIS certification.
The statement from the ministry noted that the seized non-certified products included brands such as Digismart, Activa, Inalsa, Cello Swift, and Butterfly, among others.
