IT Researches Expands Focus on AI and Microsoft Technologies to Address Practical Challenges in Digital Transformation
IT Researches, a London-based technology consultancy, has announced a focused expansion of its services in applied Artificial Intelligence (AI) and Microsoft Software Solutions. This move responds to growing demand from organizations seeking practical tools to modernize operations and manage increasing volumes of data and complexity.
The company’s strategic expansion builds on its existing work across healthcare, education, local government, and professional services—sectors facing rising pressures to digitize legacy systems, increase productivity, and meet evolving regulatory expectations. “We’re seeing a shift from abstract digital strategies to very concrete, specific challenges,” said Adam Hooper, Director at IT Researches. “Organizations aren’t asking whether they need AI or cloud—they’re asking how to automate a ten-step workflow, or how to ensure staff can securely collaborate across departments.”
IT Researches’ approach to AI focuses on real-world usability, supporting organizations in adopting targeted AI solutions that align with operational pain points. Their AI services include predictive analytics, document processing using natural language processing (NLP), AI-powered virtual assistants, and machine learning model development. For instance, they helped a regional health provider deploy an NLP model that reduced administrative processing time by 40% within two months.
Alongside AI, IT Researches is enhancing its support for Microsoft’s software ecosystem, including Microsoft 365, Azure, Windows Server, SQL Server, Windows 365, and Power Platform. Their services span from cloud infrastructure and identity services to low-code application development and automated workflows. A recent project with a legal aid provider involved developing a Power App that digitized their case intake process, integrating it with SharePoint and automating downstream data entry.
IT Researches adopts a collaborative delivery model, working alongside internal IT or transformation teams to co-design solutions, provide technical mentorship, and develop governance structures. Their typical clients are small-to-medium enterprises, charities, and public sector bodies facing budget constraints and skills shortages. “Our work is less about technology for its own sake, and more about enabling people to do their work more effectively,” added Hooper.
The company operates at the intersection of applied research and practical digital implementation, focusing on helping organizations use AI and Microsoft technologies to solve immediate, real-world problems. Their team includes developers, data scientists, consultants, and analysts who build secure, scalable systems.
