Apple Faces Class Action Lawsuit Over Delayed Siri AI Features
Apple is facing a putative class action lawsuit filed by iPhone 16 users who claim the company misrepresented the availability of advanced AI features for Siri in the latest fleet of smartphones. The lawsuit, filed in federal court in San Jose by Jennifer Pafiti of Pomerantz LLP in Los Angeles, alleges that Apple misled consumers about the availability of Apple Intelligence, which was a primary reason customers purchased the iPhone 16.
The complaint accuses Apple of “misleading even the most sophisticated institutional followers of Apple.” The lawsuit claims that at the time Apple made promises about the features at the 2024 Worldwide Developer Conference, the company was “nowhere near realizing these features” and remains far from doing so. Some sources at Apple predict that the next-generation Siri promised by Apple will not be ready until 2027 at the earliest, three years after the Apple Intelligence announcement in 2024.
Apple’s website currently states that Apple Intelligence is available in beta version for all iPhone 16 models and other devices in several languages. However, the company notes that “Features are subject to change. Some features, applications, and services may not be available in all regions or all languages.”
This is not Apple’s first class action lawsuit related to Siri. The company recently settled a $95 million lawsuit with iPhone users who claimed Siri was eavesdropping on their conversations, which was approved on February 10. Apple denied wrongdoing in the settlement’s terms.
The case has been reassigned to U.S. Magistrate Judge Virginia K. DeMarchi after U.S. Magistrate Judge Susan Van Keulen recused herself.
