Amazon chief executive Andy Jassy has warned staff that the company will inevitably employ fewer people as artificial intelligence (AI) becomes more sophisticated. In a memo to employees, Jassy emphasized that white-collar workers need to improve their ability to use new AI tools to keep their jobs.
Jassy, who took over as CEO in 2021 after building Amazon’s massive cloud computing business, said the company is already using AI in hundreds of ways. He predicted that the workforce would be significantly different in the future as these uses increase.
Impact on the Workforce
The memo comes as Amazon continues to integrate AI into its operations. Jassy’s warning highlights the growing need for employees to adapt to new technologies. The company’s use of AI is expected to change the nature of work, with some roles becoming obsolete while new ones are created.
Adapting to Change
To remain relevant, white-collar workers will need to develop their skills in using AI tools. This may involve learning new software, understanding data analysis, or developing strategies that complement AI capabilities. Amazon’s shift towards AI is part of a broader trend in the technology industry, where companies are increasingly relying on automation and machine learning to drive efficiency and innovation.
As Amazon continues to evolve, employees who can effectively work alongside AI systems will be better positioned to succeed. The company’s transition reflects a larger shift in the business world, where adaptability and technological proficiency are becoming essential skills.
