Critical Event Management: Preparing for the Unexpected
The world is unpredictable. Whether it’s a natural disaster, a security breach, a health crisis, or a global pandemic, organizations must be prepared. Critical event management (CEM) is a proactive approach that begins long before an incident occurs and continues well after it’s resolved.
Effective CEM demands comprehensive planning, swift detection, and rapid response capabilities. Teams need to be well-prepared, communication lines must be open, and processes require continuous analysis and improvement.
Crisis24 offers CEM solutions designed to provide true operational resilience, including software-as-a-service platforms, real-time threat intelligence, and business continuity planning. With Crisis24, you can proactively anticipate risks, detect threats early, and respond with greater speed while keeping key stakeholders appropriately informed and coordinated.
Key Features and Benefits
Crisis24’s CEM solutions offer several key features to help organizations effectively manage critical events:
Proactive Risk Anticipation
Leverage historical threat data analyzed by the TopoONE CEM platform to identify trends in both the frequency and location of incidents.
Enhanced Threat Detection
Utilize Crisis24’s real-time risk intelligence and TopoONE’s data feed aggregator for comprehensive 360-degree awareness of internal and external threats.
Rapid Response
Automate the activation, escalation, and management of incident response workflows when critical events occur to save time and streamline processes.
Improved Information Sharing
Quickly locate personnel in the vicinity of emerging threats using real-time data or leverage Crisis24 specialists for 24/7/365 monitoring services worldwide.
Continuous Improvement
Identify areas for improvement using TopoONE’s analytics module and collaborate with Crisis24 consultants to enhance processes and strengthen business continuity plans.
Resource for Every Crisis
Crisis24’s CEM solutions are designed to integrate with almost any data source and offer powerful tools for effective management.
Data Source Compatibility
TopoONE integrates seamlessly with various data sources, including intelligence feeds, CCTV, alarm systems, and travel/HR data, providing a unified view of operations.
Real-Time Threat Intelligence
Utilizing regional experts and AI-driven threat detection, Crisis24 monitors 200,000+ global sources in over 35 languages to identify potential threats that could affect your people, locations, and assets.
Powerful Visualization
The TopoONE CEM platform visualizes risk intelligence alongside the location of people and assets on an interactive map, enabling users to access asset data or initiate incident workflows.
End-to-End Incident Management
The TopoONE Incidents module supports everything from simple cases to complex investigations, with fully configurable workflows.
Two-Way Mass Notification
Crisis24’s mass notification systems enable security teams to collaborate, expedite emergency protocols, and track personnel safety during crises.
Automated Reporting and Analytics
TopoONE generates incident reports, calculates security performance benchmarks, analyzes incident volumes, and identifies recurring risks by capturing key alert and incident response data.
Embedded Intelligence Services
Crisis24 offers expert intelligence analysts, either onsite or remote, for threat monitoring and incident response.
Expert Crisis Management
Develop customized incident and crisis management plans to ensure that teams are prepared to handle any critical event and minimize disruptions.
Global Response Support
Available 24/7 via Crisis24’s global operation centers, you can access expert advice and on-the-ground support, including emergency evacuation planning and security assistance.
Post-Incident Recovery
Crisis24 provides after-action reviews and trauma-management services to help clients emerge from crises stronger.
Success Stories
Crisis24’s Response to the 2023 Hamas Attack on Israel
At 06:30 local time on Oct.7, 2023, the Palestinian militant group Hamas crossed Israel’s southern border with Gaza, launching an attack…
Risk Management on the World Stage: Crisis24 at Summer Games
Crisis24 helps clients stay ahead of threats at the 2024 Paris Olympic Games thanks to Critical Event Management Platform…
