CareCloud, Inc. (Nasdaq: CCLD), a leading healthcare technology provider, has officially launched its AI Center of Excellence (AI CoE), marking a significant strategic initiative in the healthcare technology space. The center began operations with an initial team of over 50 AI engineers, data scientists, and healthcare domain experts.
Key Highlights of CareCloud’s AI Center of Excellence
- Ambitious Expansion Plans: CareCloud plans to scale its AI CoE to 500 professionals by Q4 2025, aiming to become the world’s largest dedicated healthcare AI initiative.
- Self-Funded Initiative: The AI CoE is fully self-funded through CareCloud’s operating cash flows, demonstrating the company’s financial stability and commitment to innovation.
- Dual-Shore Operating Model: The center operates under a dual-shore model, combining global engineering talent with localized healthcare expertise to develop proprietary AI solutions.
Focus Areas of the AI Center of Excellence
- Proprietary Healthcare AI Models: Developing intelligent models for clinical workflows, revenue cycle processes, and decision support.
- Automation and Efficiency Gains: Streamlining clinical documentation, coding, claims management, and compliance workflows through automation.
- Predictive and Preventive Analytics: Enabling earlier identification of reimbursement risks, denial causes, and operational bottlenecks.
- Smarter Patient and Provider Engagement: Enhancing communication, scheduling, and patient education through AI-driven personalization.
- Accelerated Innovation Across Platforms: Embedding AI natively across EHR, RCM, and digital health products to deliver real-time, scalable value.
CareCloud’s AI CoE leverages the company’s 25 years of clinical and financial data to develop accurate and compliant AI models. This strategic initiative aligns with the industry-wide shift toward AI-powered solutions in healthcare technology, positioning CareCloud as a leader in innovation and operational transformation.
