Healthcare leaders are focusing on innovative solutions to address key challenges in the industry, including administrative overhead, improving patient access to care, and harnessing the power of technology. During recent discussions, several prominent figures shared insights and strategies for the future of healthcare.
Harsh Singh, General Manager of Genzeon’s healthcare division, highlighted the company’s efforts to alleviate administrative burdens, with a focus on supporting clinicians. Genzeon’s health technology aims to improve privacy and compliance while reducing the complexities of prior authorizations. Singh additionally discussed company goals for 2025.
BJ Schaknowski, CEO of symplr, discussed how the consolidation of healthcare facilities necessitates the standardization of care delivery. Standardizing care may necessitate reducing the thousands of point-solution applications that healthcare organizations currently employ. “Our belief is that by consolidating to a few platform providers you can reduce cost complexity, reduce information risk security profiles and give time back to caregivers to give care to patients,” stated Schaknowski. He also explored the recent acquisitions by symplr, which will support interoperability.
Kim Dalla Torre, EY Global and Americas Health Leader, noted the results of a recent consumer survey. According to the survey, 49% of respondents expressed dissatisfaction with the current state of mental healthcare. Torre explained that many patients lack an understanding of how to access mental healthcare services and the differences between various types of therapists. “Our system is very focused on acute care rather than earlier intervention,” stated Torre, who also noted that primary care physicians should be utilized more for referrals, emphasizing that patients often have established relationships with their primary care physicians and would be comfortable with these referrals. Torre also addressed the limitations of telepsychiatry.
Mike Wirth, Chief Commercial Officer at ProviderTrust, discussed the complexities payers face with provider data management. Wirth observed that many long-standing payers operate on different platforms. Many legacy systems and the disparate structure in which data is typically organized make it difficult to resolve integration issues. The company strives to simplify the credentialing process for healthcare practitioners.
Wayne Grodsky, Chief Commercial Officer at SmarterDx, addressed the role of artificial intelligence in identifying differential diagnoses through the analysis of EHR data. The company, which currently collaborates with 35 health systems, aims to serve as a quality assurance checker for bills sent to insurers and patients. Grodsky noted that SmarterDx’s technology retrieves data and makes the clinical argument for a case, thus making the reviewer’s task easier.
