The Los Angeles Times has introduced a new feature called ‘Insights’ that provides AI-generated summaries and opposing viewpoints to its opinion pieces. This development is part of the newspaper’s effort to present diverse perspectives, as mandated by its owner, Dr. Patrick Soon-Shiong.
Background
Dr. Patrick Soon-Shiong, a medical innovator who acquired the Los Angeles Times in 2018, has been pushing for changes in the newspaper’s opinion coverage. He believes that presenting various viewpoints is essential to avoid creating an ‘echo chamber.’
The ‘Insights’ Feature
When readers click on the ‘Insights’ button accompanying an opinion piece, they are presented with a politically labeled summary of the article, along with an AI-generated opposing viewpoint. For instance, after columnist Matt K. Lewis argued that callousness is a central feature of the second Trump administration, the ‘Insights’ feature offered a counterargument that framed restricting birthright citizenship and refugee admissions as measures to protect American workers and resources.
Reaction to the ‘Insights’ Feature
The introduction of ‘Insights’ has been met with mixed reactions. Some, like Lewis, find it provides additional context and fair counterpoints. However, others, including former editorials editor Mariel Garza, view it as a gimmick that could be offensive to readers and writers by oversimplifying complex viewpoints.
Controversy and Criticism
The feature faced backlash when applied to a column about the Ku Klux Klan’s history in Anaheim, California. Critics argue that Soon-Shiong’s real intention is to appease President Donald Trump, despite his claims of wanting to ‘heal the nation’ by promoting diverse opinions.
Future Implications
The Los Angeles Times’ experiment with AI-generated content raises questions about the future of opinion journalism and the role of technology in presenting diverse perspectives. As the media landscape continues to evolve, the Times’ approach may serve as a model or cautionary tale for other news organizations.
