Lumen and Microsoft Forge Strategic Partnership to Advance Digital Infrastructure
DENVER and REDMOND, Wash. — JULY 24, 2024 — Lumen Technologies (NYSE: LUMN) and Microsoft Corp. (NASDAQ: MSFT) have announced a groundbreaking partnership that will leverage the Microsoft Cloud to drive Lumen’s digital transformation and expand Microsoft’s network infrastructure to meet growing demands on its datacenters fueled by AI.
Enhancing Network Infrastructure for the AI Era
Datacenters have become the backbone of modern computing, powering the capabilities for millions of users and organizations relying on the Microsoft Cloud. As Microsoft continues to lead in the AI revolution with tools like Azure OpenAI Service and Microsoft Copilot, the company is turning to Lumen as a strategic supplier for its network infrastructure needs. Lumen’s Private Connectivity Fabric℠, a custom network solution, will strengthen connectivity between Microsoft’s datacenters, providing the necessary capacity, performance, stability, and speed to support increasing data demands.

“AI is reshaping our daily lives and fundamentally changing how businesses operate,” said Erin Chapple, Corporate Vice President of Azure Core Product and Design at Microsoft. “Lumen has the network infrastructure and digital capabilities needed to support Azure’s mission in creating a reliable and scalable platform.” Kate Johnson, President and CEO of Lumen Technologies, added, “We’re preparing for a future where AI drives innovation and growth, and a powerful network infrastructure is essential for companies to thrive.”
Accelerating Digital Transformation
This partnership will enable Lumen to simplify and optimize its operations by embracing Microsoft’s cloud and AI technology. By migrating to Microsoft Azure, using Microsoft Entra solutions for security, and partnering on new telecom industry-specific solutions, Lumen expects to improve its cash flow by more than $20 million over the next 12 months while enhancing customer experience.
The collaboration builds upon the companies’ longstanding relationship, with Lumen having previously leveraged Microsoft’s Copilot to automate tasks and enhance Microsoft Teams. “Azure’s advanced global infrastructure helps customers adapt to changing conditions, accelerate innovation, and transform their business with AI,” Chapple noted.
About the Partners
Lumen Technologies connects the world by providing secure and effortless connectivity solutions, leveraging its network strength across various capabilities. Microsoft creates AI-powered platforms and tools to deliver innovative solutions, committed to making AI accessible responsibly.
This strategic partnership between Lumen and Microsoft marks a significant step forward in enhancing digital infrastructure and driving innovation in the AI era.