Microsoft Outlook Outage Affecting US Users Resolved
A major outage that disrupted Microsoft services, including Outlook, Microsoft 365, Teams, and Azure, primarily in major US cities, has been resolved. The outage, which began early this morning, caused widespread disruption for users across the country.
“Following our reversion of the problematic code change, we’ve monitored service telemetry and worked with previously impacted users to confirm that service is restored. Please refer to MO1020913 in the admin center for detailed information,” Microsoft stated in a post on the social media platform X (formerly known as Twitter).
The outage, which began around 3:30 AM IST, particularly affected major cities such as New York and Los Angeles. Online outage tracking platform Downdetector recorded over 37,330 complaints related to Outlook alone, with thousands more reporting issues with other Microsoft services.
Users took to X to express their concerns and seek updates on the situation.
According to reports, 61% of affected Outlook users experienced server connection problems, 20% reported issues with the app, and 19% with the website. Issues with Microsoft 365 service were reported by nearly 26,000 users, with 42% facing login issues, 37% reporting problems with Outlook, and 21% raising exchange reports.
Microsoft acknowledged the issue on X, and in a thread on the Microsoft 365 Status page, they stated: “We’re investigating an issue in which users may be unable to access Outlook features and services. Additional details can be found under MO1020913 in the admin center.”
The company further added, “We’re reviewing available telemetry and customer-provided logs to understand the impact. We’ve confirmed this issue is impacting various Microsoft 365 services. Refer to MO1020913 for more detailed information.”
Microsoft also noted: “We’ve identified a potential cause of impact and have reverted the suspected code to alleviate impact. We’re monitoring telemetry to confirm recovery. Refer to MO1020913 for more detailed information. Our telemetry indicates that a majority of impacted services are recovering following our change. We’ll keep monitoring until impact has been resolved for all services. Refer to MO1020913 or https://portal.office.com/ServiceStatus for more detailed information.”
