Microsoft is set to retire Skype, the platform once widely used for calls and messaging, with the shutdown scheduled for May. The tech giant will redirect its users to Microsoft Teams.
“We are streamlining our free consumer communications offerings so we can more easily adapt to customer needs,” said Jeff Teper, president of collaborative apps and platforms at Microsoft, in a Friday announcement. “The way we communicate has evolved significantly over the years, from instant messaging to video calls, technology has continuously transformed how we connect with each other.”
Skype users will have the option to move their accounts to the Teams app at no cost. They will retain access to many of the same features in Teams. Users who choose not to migrate to Teams will be able to export their Skype data.
During the transition, Skype and Teams users will still be able to communicate with each other through calls and chats.
“Skype has been an integral part of shaping modern communications and supporting countless meaningful moments, and we are honored to have been part of the journey,” Teper stated. “We also understand that change can be challenging and want you to know that we’re here to support you every step of the way. We’re excited about the new opportunities that Teams brings and are committed to helping you stay connected in new and meaningful ways.”
Founded 21 years ago, the internet communications platform gained popularity in the early 2000s. Microsoft acquired Skype in 2011 for $8.5 billion. However, Skype has faced increased competition in the communications space, including services like Zoom, which saw a surge in popularity during the COVID-19 pandemic.