Mitie Transforms Facilities Management with Microsoft Fabric
Mitie, a leading UK facilities management company with 72,000 employees, has adopted Microsoft Fabric to revolutionize its data management processes and enable AI-driven insights. The company, which provides transformative service delivery for its customers while creating inclusive and efficient spaces, faced increasing customer demands for efficiency and social responsibility.
“Facilities management in the UK is being transformed by technology. It’s driven by increased customer demands for efficiency and social responsibility,” explains Gareth Rees, Director of Enterprise Technology at Mitie. “We can’t do this alone, and that’s why we’ve built the best with the best, which is why we work with great technology companies like Microsoft to provide cutting-edge AI technologies for our customers.”
Enhancing Data Efficiency and Predictive Capabilities
With Microsoft Fabric, Mitie can seamlessly ingest, transform, and manipulate data, running AI and machine learning models efficiently across datasets. This capability enables the company to deliver predictive and condition-based services, including:
- Condition-based maintenance for efficient operations
- Demand-based cleaning for optimized resource usage
- Risk-based security for enhanced safety
“The reason Fabric is so good for us is because it gives us one platform which can ingest the data, and transform and manipulate the data as we need to,” highlights Alan Williams, Head of Advanced Analytics at Mitie.
Driving Sustainability and Exceptional Services
Mitie’s adoption of Microsoft Fabric has improved data efficiency, powered predictive services, and enhanced sustainability. The company can now provide real-time data streaming for anomaly detection in assets like air conditioning units and fleet management for monitoring vehicle locations and performance.
“What we’ve experienced so far with Fabric is we’re able to move more quickly. We’re able to move more securely. We’re able to move more sustainably,” explains Daniel Blake, Data Director at Mitie.
By transforming data into actionable insights, Mitie delivers exceptional services to its customers and communities, from providing warm schools on winter mornings to ensuring clean hospital waiting rooms.
Building a Lasting Legacy
Mitie’s partnership with Microsoft supports its broader mission to create social value and leave a lasting positive impact on the communities it serves. “It’s about delivering the exceptional every day and leaving a lasting, positive legacy,” emphasizes Gareth Rees.
With Microsoft Fabric, Mitie continues to drive transformation in facilities management, leveraging technology to achieve operational excellence and sustainability.
