OpenAI is navigating the challenge of transforming the widespread excitement surrounding artificial intelligence into tangible business products, according to Oliver Jay, the company’s managing director of international strategy. Speaking at CNBC’s CONVERGE LIVE event, Jay highlighted this as a critical hurdle for the AI giant.
At the two-day event in Singapore, Jay discussed that, while OpenAI does not struggle with demand, the key lies in converting enthusiasm into ‘real-life production-ready use cases.’
“The biggest challenge right now is … converting that enthusiasm into real-life production-ready use case,” Jay stated. “The gap is AI fluency — to know how to turn these concepts into actual business products.”
Speaking about the current landscape of large language models he noted that they represent ‘a new paradigm’, adding that safety and moderation issues must be considered.
He used ChatGPT as an example of this dynamic. The chatbot sees high usage per capita in Singapore.
Speaking of opportunities for business, Jay expressed an optimistic view for companies in Asia. ‘This is the first time Asian companies, potentially, can take a leadership role on a global stage,’ he said.
OpenAI also sees tremendous overall market demand. ‘It’s a rollercoaster. We’re just trying to keep up with the demand,’ Jay said.
Unlike previous technological shifts like software as a service (SaaS) or the cloud, the adoption of AI appears to be happening ‘everywhere all at once,’ according to Jay. He cited ChatGPT’s recent milestone of over 400 million weekly active users as evidence of this rapid adoption. “AI is not this mercurial mystery. It’s actually ready,” he added, observing that many companies are being transformed already.
Oliver Jay, Managing Director of International Strategy at OpenAI, speaking at CNBC’s CONVERGE LIVE.
ChatGPT, developed by OpenAI, is an AI chatbot that utilizes deep learning to generate human-like responses. Established in 2015 by co-founders Elon Musk and Sam Altman, OpenAI receives support from notable investors, with Microsoft being a primary backer.
