Sabre Corporation Renews Multi-Year Partnership with Fahad Express
Sabre Corporation, a global leader in travel technology, has renewed its partnership with Fahad Express Travel & Tourism, a prominent travel agency in Muscat, Oman. This multi-year agreement reinforces the long-standing collaboration between the two companies, enabling Fahad Express to continue leveraging Sabre’s advanced technology platform to enhance its service offerings and operational performance.
Fahad Express has been a valued Sabre partner for over 13 years. During this period, Sabre’s innovative solutions have significantly contributed to the agency’s business process optimization, customer experience improvement, and market reach expansion. The renewed partnership ensures Fahad Express maintains access to Sabre’s comprehensive travel technology suite, including Sabre Red 360, Automation Hub, Automated Exchange and Refund services, and various Sabre APIs with integrated E-ticket reporting.
By utilizing these cutting-edge solutions, Fahad Express aims to streamline internal workflows, boost operational efficiency, and reduce costs. The Automation Hub enables the agency to automate routine tasks, freeing staff to focus on personalized customer service and strategic business initiatives. The Automated Exchange and Refund feature simplifies complex ticket management, resulting in quicker turnaround times and enhanced customer satisfaction.
The partnership also provides Fahad Express with access to Sabre’s extensive global marketplace, featuring partnerships with over 400 airlines and 750,000 hotel properties worldwide. This broad inventory allows Fahad Express to craft customized travel solutions for diverse client needs across leisure, corporate, and group travel segments.
“With the ongoing transformation of the travel landscape across the region, our focus remains firmly on enhancing the customer experience,” said Ramzi Al-Qassab, Managing Director of Sabre Travel Network Middle East. “Fahad Express is a major player in Oman’s travel industry, and we’re excited that their renewed commitment reflects the trust they place in Sabre.”
Juliet Irwin, General Manager of Fahad Express Travel & Tourism, added, “We’re proud to continue our partnership with Sabre, which has played a key role in our success and growth over the years. With Sabre’s ongoing support and technology, we’re well-positioned to deliver even more value to our customers and advance our strategic goals.”
The renewed agreement highlights Sabre’s commitment to nurturing long-standing client relationships in key regional markets. By continuously providing evolving technology, Sabre supports agencies like Fahad Express in delivering seamless, personalized travel experiences.
