SoundCloud has issued an update to its terms of service following criticism from musicians and advocates regarding its previous policy on artificial intelligence training. In an open letter published on Wednesday, SoundCloud CEO Eliah Seton stated that the company “has never used artist content to train AI models.” Seton emphasized that SoundCloud doesn’t build generative AI tools and doesn’t allow third parties to use artist content for AI training.
The controversy began with a February 2024 update to SoundCloud’s terms of service, which stated that users agreed to allow their content to be used for AI or machine intelligence technologies. This update drew criticism from musicians concerned about their work being used to train generative AI models.
SoundCloud’s Revised Stance
Seton explained that the original update aimed to clarify how SoundCloud uses AI internally to improve the platform for artists and fans, including features like search, playlisting, and content recommendations. However, he acknowledged that the language used was “too broad and wasn’t clear enough,” creating confusion.
To address these concerns, SoundCloud is updating its terms of service again. The new update states that the platform will not use user content to train generative AI models that aim to replicate or synthesize artists’ voices, music, or likeness without their explicit consent through an opt-in mechanism.
Seton emphasized that SoundCloud’s position is “artist-first” and that any use of generative AI will support artists rather than replace them. He noted that while AI brings new opportunities, it also presents challenges, and SoundCloud’s approach will be guided by prioritizing artists’ interests.

Not all critics have been appeased by the changes. Ed Newton-Rex, founder of Fairly Trained, tweeted that the update “doesn’t go nearly far enough” as it leaves room for AI training that could still compete with artists in the market. He suggested that the terms should simply state, “We will not use Your Content to train generative AI models without your explicit consent.”