Browsing: Agentforce

Salesforce and Singapore Airlines are collaborating to implement AI-powered solutions to streamline customer service operations and develop innovative technology for the aviation industry.

Salesforce’s new AI product, Agentforce, is expected to make a modest contribution to the company’s revenue this year, according to outgoing CFO Amy Weaver. The company’s stock dropped following weaker-than-expected revenue forecasts.

A deep dive into the recent performance of Salesforce and Nvidia reveals diverging paths in the generative AI landscape, raising questions about market expectations and future growth.

Salesforce is halting new engineering hires this year due to a 30% productivity increase from AI coding tools, though gains in its AI agent business are not enough to improve overall financial results.