Browsing: consumer behavior

Recent research reveals a significant shift in consumer behavior, with 58% of consumers now using Gen AI tools instead of traditional search engines for product and service recommendations.

Amazon’s cashierless store concept, Amazon Go, is facing significant challenges, with many locations closing. Retail experts weigh in on the reasons for the concept’s struggles.

A new survey indicates that many health insurance enrollees understand the basics of their plans but are less knowledgeable about crucial aspects like prescription drug costs and out-of-pocket limits.

A new survey reveals the growing influence of generative AI and social media platforms on consumer shopping habits, particularly among younger generations.

A new report reveals a knowledge gap among U.S. health insurance enrollees despite high interest in smart health technology.