Microsoft Anywhere365 and Microsoft Launch Teams Phone Extensibility IntegrationMarch 19, 2025 Anywhere365, a leading provider of cloud-based contact center solutions, partners with Microsoft to launch Teams Phone Extensibility for Dialogue Cloud, empowering customers with advanced call automation and AI-driven insights.
Cresta AI Agent Automates Customer Conversations for Brinks Home SecurityMarch 2, 2025 Cresta’s AI Agent uses human-like intelligence to improve customer service interactions.