Browsing: customer experience

ThredUp is leveraging artificial intelligence to enhance the online thrifting experience, resulting in significant growth in new customer volume and improved engagement. The company’s AI-powered tools, like its image search, are key to this success.

A discussion at the Connect Spring Marketplace highlighted the transformative impact of event technology on customer experience and overall event success.

ASOS leverages Azure AI to create a conversational interface, offering personalized fashion recommendations and staying ahead of trends.

Explore how AWS generative AI services, including Amazon Bedrock, Amazon Q Developer, and Amazon Q Business, are transforming TechOps by enhancing productivity, reducing resolution times, and improving customer experience.

Amazon is using AI, specifically “Project P.I.,” to identify defects in products before they ship to customers, enhancing the customer experience and promoting sustainability.