Browsing: fast food

Yum Brands, the parent company of Taco Bell, KFC, and Pizza Hut, is integrating AI to take orders, track drive-through times, and analyze sales. But for workers, this means increased surveillance.

McDonald’s is integrating AI technology to streamline operations, improve customer experience, and address declining sales.

Major fast-food companies like McDonald’s, Yum! Brands, and Wendy’s are increasing their use of artificial intelligence (AI) and automation to streamline operations and improve customer experience, even after early missteps.