AI Teleperformance Deploys AI to Neutralize Call Center Staff AccentsMarch 3, 2025 Teleperformance is utilizing artificial intelligence to modify the accents of its call center employees to better appeal to a global audience.
AI Teleperformance Uses AI to ‘Neutralize’ Indian Accents in Customer Service CallsMarch 3, 2025 The world’s largest call center operator is using AI to modify the accents of Indian customer service agents, sparking debate.
