FTA and Microsoft Host AI Innovation Workshop
As part of the UAE Innovation Month 2025, the Federal Tax Authority (FTA) and Microsoft held a joint workshop in Dubai. The workshop, titled “Accelerating Innovation with AI,” brought together FTA employees and Microsoft AI specialists. This collaboration highlights the FTA’s commitment to leveraging cutting-edge technology to improve tax services.
Abdulla Al Bastaki, Executive Director of the Information Technology Sector and Chief Executive Officer of Artificial Intelligence, attended the workshop. This initiative aligns with the FTA’s strategic goals to strengthen partnerships with leading technological companies. The FTA hopes to expand its integration of AI technologies to align with the UAE Strategy for Artificial Intelligence and the FTA Digital Strategy.
The FTA anticipates that AI will enhance digital services by making them more seamless and proactive. Innovation models that reflect the excellence and leadership of government operations will also be introduced. Furthermore, the FTA aims to meet customer expectations while boosting efficiency and cost-effectiveness. Improved real-time processing of tax transactions is also a key objective.
The workshop focused on how AI can improve communication between data systems within an innovation-driven environment and how it can improve operational processes to ensure the quality and efficiency of tax services. The workshop showcased the latest technologies aimed at enhancing operational efficiency and customer experience. Generative AI applications and other tools that boost productivity and improve institutional performance were presented. During the session, demonstrations of cloud solutions for modern services and technical capabilities were given, all of which contribute to strengthening existing systems and offering a more resilient infrastructure.
These advancements will enable the FTA to adapt to evolving industry demands and maintain its services with optimal efficiency.
About the Federal Tax Authority
The Federal Tax Authority was established in 2016 to diversify the national economy and increase non-oil revenues for the UAE. The FTA manages and collects federal taxes based on international best practices and standards while supporting taxpayers to comply with tax laws. The FTA has collaborated with competent authorities to implement a fully electronic tax system that promotes voluntary compliance with simple procedures and the highest standards of transparency, from registration to filing to payment via the FTA website: www.tax.gov.ae.
